In November 2023, Release Mates responded to an appeal from Lancaster Farms prison to support men as they are released. Located in the car park outside the prison is a visits centre which is now manned by our team between 8am and 10am on days when people are released. In here, we offer a warm drink, food, clothes, pre-loaded sim cards, help and advice setting up benefits claims, signposting to other services, toiletries, and our advice on how to achieve positive change. 

Typically, the facility is used by over 50% of men leaving the prison. The lounge also offers a place for people collecting men being released the chance to wait inside and have a conversation with our team about the obstacles facing prison leavers and how to overcome them.